The Desktop Companion App (DCA) is a bridge between a user’s PC (Windows or Mac) and your Magic Leap device. Through the DCA, a user can manage files, access file info, utilize scriptable file plugins with 3rd party apps, and view limited device status.

The Desktop Companion App (DCA) is compatible with both Mac and Windows computers. You can download the DCA from our Downloads page.

Installing and First Time Set-Up of the DCA 

1. After downloading the DCA installer, follow the installation wizard
   • On MacOS, a security notice from the MacOS Security service will pop up, click "OK" to proceed
     • Open the System Preferences panel, navigate to Security & Privacy, click the "General" tab, and click "Open Anyway"
     • Once approved, click "Open" to proceed with the installation wizard
2. Once the DCA launches, you will be asked to create a new Magic Leap ID login with your existing ID
3. After logging in, sends a permission notification screen to the assigned device and auto-launches the scanning app to initiate the pairing process
   
   
   
   
4. To associate your Magic Leap with the DCA, scan the QR code on your computer with the device, if you run into issues see the Troubleshooting section
   
   

DCA Overview

The DCA dashboard shows device status, device hardware info, OS info, connection status, peripheral status, and memory info.

App Dashboard

Storage Utilization

Multi-device Pairing

The Device selection menu allows a user to pair multiple devices (up to 3) with a single PC and select which device is targeted by the DCA.

The File page of the DCA allows a user to manage on-device files: folder creation and management, file upload/download and naming, and file/folder sorting.

It also provides individual file information: file name, modified date/time, size, and permissions.

3rd Party subscribing apps can either upload files to their own on-device file directory or in the user documents folder.

File types available for transfer via the Desktop Companion App:

• Video: MP4, AVI, 3GP, 3GPP, WEBM, MKV, TS
• Image: JPG,  PNG
• Audio: AAC, FLAC, MP3, OGG, WAV, DCM
• Document: PDF
• 3D: FBX

Troubleshooting

If you are having troubles pairing your Magic Leap device with DCA and/or the QR code won't scan, please review the following troubleshooting tips.

After making any of the adjustments below, please close the QR code on the DCA and open a new QR code to re-scan:

• Ensure the DCA has access to the Picture Camera under Settings > Security & Privacy > Picture Camera, if the DCA Pairing option is toggled off, toggle it on
  
  
  
  
• Ensure the Bluetooth setting on the Magic Leap device is enabled (Settings > Connectivity > Bluetooth)
• Ensure you have enabled device stream under Settings > Device > Developer > Enable Developer Mode > Enable Device Stream
• Ensure the Computer and Magic Leap device are on the same network
• For Windows machines, try adding a new Inbound rule in Windows defender firewall enabling TCP port 7506
• Check that the clock on the Magic Leap Device matches the computer clock
• Try disabling VPN