Learn more about purchasing options, warranty, and shipments.


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Shipping Options

Payment Options

  • Payments and Processing Questions
  • Magic Leap brings the next era of computing and mobile entertainment to you today. The Magic Leap device takes augmented realit...

Order & Status

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Refunds & Warranty

  • RapidReplace Overview
  • If you have purchased RapidReplace, it provides our customers with a replacement service that allows them to obtain a replaceme...
  • Extended Warranty Powered by Mulberry
  • What is ‘Extended Warranty Powered by Mulberry”? Magic Leap has partnered with Mulberry to offer a Two (2) Year Extended Warran...
  • Refund Not Received / Refund Status
  • Cancellations and refunds are processed as soon as possible. If you would like more information, please call us at 833-456-2442.
  • One Year Limited Warranty Overview
  • Everything you need to know about the coverage our One Year Limited Warranty can be found by visiting One Year Limited Warranty...
  • Requesting a Refund
  • Refund Process Contact Customer Care. If you submit a valid return request per our Return Policy, the Customer Care agent will...
  • Making a Warranty Claim
  • The warranty claim process is subject to the warranty policy you’re covered under, so we recommend you read our Warranty Polici...
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