Learn more about purchasing options, warranty, and shipments.


See all 10 articles

Shipping Options


  • Affirm P.O.S.
  •   Affirm In-store Virtual Card Begin Loan Application Affirm’s In-store Virtual Card is a one-time use card that qualified cus...
  • Available Financing Options
  • We've partnered with Affirm to offer qualified applicants easy monthly payments for purchases. Please note, financing is only a...
  • Affirm Credit Checks
  • Yes, Affirm performs a credit check. For more information about the credit check, please visit Affirm FAQs here.
  • Affirm Account Questions
  • If you have any questions about your Affirm account or any questions related to financing, you can contact Affirm directly at h...

Payment Options

  • Payments and Processing Questions
  • Magic Leap brings the next era of computing and mobile entertainment to you today. The Magic Leap device takes augmented realit...
  • Using PayPal with Magic Leap
  • Does PayPal offer any financing? At the moment, Magic Leap does not accept Paypal financing. Paypal is not accepting my Magic L...

Order & Status

See all 8 articles

Refunds & Warranty

  • RapidReplace Overview
  • If you have purchased RapidReplace, it provides our customers with a replacement service that allows them to obtain a replaceme...
  • Extended Warranty Powered by Mulberry
  • What is ‘Extended Warranty Powered by Mulberry”? Magic Leap has partnered with Mulberry to offer a Two (2) Year Extended Warran...
  • Refund Not Received / Refund Status
  • Cancellations and refunds are processed as soon as possible. If you would like more information, please call us at 833-456-2442.
  • One Year Limited Warranty Overview
  • Everything you need to know about the coverage our One Year Limited Warranty can be found by visiting One Year Limited Warranty...
  • Requesting a Refund
  • Refund Process Contact Customer Care. If you submit a valid return request per our Return Policy, the Customer Care agent will...
  • Making a Warranty Claim
  • The warranty claim process is subject to the warranty policy you’re covered under, so we recommend you read our Warranty Polici...
See all 7 articles