For additional WorkspaceONE support, please open a support ticket with VMware, or refer to VMWare's Head-Mounted Wearable Enrollment guide.
End-User Device Setup
- Obtain QR enrollment code from your WorkspaceOne UEM Admin
- Open the QR Code and zoom in so that it is at least 8” x 8” in size when viewed on the screen / a PC monitor. (If QR code won’t scan, see Troubleshooting section”
- Power on a new out of the box or factory reset Magic Leap 2 device
- Go through the on device set up instructions for the following
- Pair the Controller
- Select the language
- Complete or skip prescription insert instructions
- Accept the Software License Agreement
- At the Enrollment step, click “Start Scan”
- When the viewfinder screen is launched, scan the QR code from step 1.
- If Wi-fi was not configured via the QR code settings, enable Configure Wi-Fi and click “Next” to continue to the Wi-Fi configuration page
- Click “Accept & Continue”
- Wait for about one minute for Wi-fi to be configured and for enrollment agent to be downloaded
- You will be notified that the device isn't private or if Wi-fi setup fails, an error message will show.
- Click “Next” to continue with enrollment
- You may now press the Home button on the Controller to go back to the ML2 home screen
WorkspaceOne Admins - Creating QR Codes
- Log in to your VMWare Workspace One Console
- Go to Devices -> Lifecycle -> Staging
- Click on List View
- Click on Configure Enrollment
- Select Android
- Select QR Code
- Click on Configure
- Add Wifi configuration (optional)
- Hit Next
- Hit Next
- Enable Organization Group and configure as “Magic Leap”
- Enable Login Credentials and configure your username and your (latest) password
- Hit Next
- Click on “Download File”
- Email the file to the Magic Leap 2 device user to start enrollment
QR Code Won’t Scan
- Maximize the window on the monitor. The QR Code image should be at least 8 inches by 8 inches in size.
- View it at a large magnification (i.e. full-screen) on a very large monitor that has a 3 : 4 aspect ratio. (Higher aspect ratios will negate the "largeness" of the monitor.)
- Scan the QR Code with a viewing distance between 12 - 36 inches.
- The monitor may need to have a matte / anti-reflective finish (or be situated with special background lighting).
- The ambient lighting for the area around the monitor should be bright to avoid head-pose loss as the QR code detection may be head pose sensitive.
- The monitor settings might need to be adjusted for contrast, brightness and sharpness (a midway setting for each of them is recommended).
- Some amount of movement (for position and viewing angle) of the wearable (or the monitor) might be required to help with the capture.