Device & Accessories

Magic Leap 2 - Finding Your Serial Number
When reaching out to Customer Care for issues with your Magic Leap 2, you will be asked to provide your serial number. If you d...
Magic Leap 2 - Factory Resetting Your Device
Factory resetting your device resets all settings on the device and wipes all user data from it. You may be asked to factory re...
Magic Leap 2 - Compute Pack Tips and Troubleshooting
If you run into issue with your Magic Leaps 2's Compute Pack, there are some basic troubleshooting steps you can try. Device Ge...
Seeing Multiple Device Re-Authentication Prompts
Some users may receive prompts to authenticate into their MLID continuously on their Magic Leap device while upgrading from old...
Magic Leap Device Reset
If you've forgotten your PIN, or if you simply need to perform a reset to troubleshoot an issue, there are several ways you can...

Magic Leap 2 - Getting Started
Congratulations on getting your Magic Leap 2! It's great to have you on board as part of our Early Access Program. Here are a f...
Magic Leap 1 Getting Started
Congratulations on your Magic Leap purchase! It's great to have you on board. You are probably wondering what’s next? Here ar...
Quick Start Guides
View the latest guides for our products. Magic Leap 1 Magic Leap One Creator Edition (US English) Control Hub Shoulder Strap C...

Wearing Your Magic Leap 2
Making sure your Magic Leap 2 fits and is worn correctly is critical for comfortable and prolonged use. Properly Wearing the D...
Magic Leap 2 - First Time Setup
Once you've prepared your Magic Leap 2 for use, it's time to power on the device and set it up. Power on your device - press an...
Getting Ready to Use Magic Leap 2
You've received your Magic Leap 2 and are ready to get started. Here are some tips for first time use. Remove the Magic Leap ...
Magic Leap 2 - Product Specifications
Magic Leap 2 is the most immersive AR device on the market. It features industry leading optics with up to 70° diagonal ...
Magic Leap 2 - System Settings
System Settings are found in the "Settings" menu. From the "Settings" menu, scroll down and, using the trigger on your controll...
Magic Leap 2 - App Permissions
Different apps may request different types of permissions - audio recording, access to your Magic Leap 2's cameras, etc. Permis...

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Magic Leap 2 - Fitting and Calibrating Your Device
Properly calibrating and fitting your device is essential for prolonged use of your Magic Leap 2. Fitting and calibration can b...
Prescription Inserts
Magic Leap devices can't be worn over glasses. You can either wear contact lenses or purchase a Prescription Insert. Purchasing...
Magic Leap ID Overview
Your Magic Leap ID acts as your single login across all Magic Leap properties and services. Your Magic Leap ID will help you ke...
Sizing
Determining Lightwear Size We use Interpupillary distance (IPD) to select the right size for you. Having the right size will im...

Magic Leap 2 - Cleaning Your Device
To clean your Device, follow these step-by-step instructions: Step 1 - Power Down: Ensure the Device is powered off and cooled...
Cleaning and Maintaining Your Magic Leap
Note: Only use the dry cleaning-cloth provided in your Magic Leap 1 box to clean the Lightwear’s lenses and sensors. Use mild s...
Determining Your Magic Leap Model
Currently, Magic Leap has several models. This article will help you determine what model you currently own. Remove the back ...
Japan RoHS (J-MOSS)
Japan RoHS, also called J-MOSS, refers to Japan’s Law for Promotion of Effective Utilization of Resources and the mandatory ind...
Magic Leap Environmental Information
Magic Leap is committed to making our products as environmentally friendly as possible. Electronic products generally contain s...
Improving Your Experience and Comfort
To improve your experience and comfort, ensure that the inside corners of your Lightwear (as pictured above) do not come into ...

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Magic Leap 2