Managing Your Magic Leap 2 License – Care | Magic Leap

Attention: To provide the best possible AR experience for our customers and support our ecosystem moving forward, we are unlocking all enterprise features to all Magic Leap 2 devices in the OS 1.12.0 release.

If you purchased a Developer Pro or Enterprise edition Magic Leap 2, you will be sent a license key(s) to activate features exclusive to those editions.

License Emails

Your license key, or set of keys, will be sent in a separate email from your order email. Emails will include a QR code for each license, Magic Leap 2 devices running Magic Leap OS 1.5.0 or later can to scan the QR code to activate a license. Below is an example license email. The QR codes are included as a PDF attachment. This QR code cannot be used for MDM activation during the device's first-time setup.

License Types

There are two types of licenses available for Magic Leap 2. Both licenses offer access to the same set of additional features - learn more on our product and feature lineup page. The key differences between the license types are below. Customers purchasing a Developer Pro or Enterprise Magic Leap 2 are sent a corresponding license with their purchase. Customers who purchased a Magic Leap 2 without a license can purchase a license key through their reseller.

Enterprise

Enterprise licenses come in two varieties:

as a perpetual license, your license continues in effect unless the Software License is terminated pursuant to Section 11 of the Software License
as a subscription license, your license is valid for two years

Developer Pro

A Developer Pro license is available only as a perpetual license. Devices with a Developer Pro license cannot be used in commercial settings.

Activating Your License on Device

Once you've set up your device and received your key, you can activate your license. From the app launcher, go to "Settings > About > License".

Manually Entering the License Information

You'll be presented with a dropdown to select your license type, as well as a field to enter your key. Enter your 16-character license key in the input field and click the "Activate License" button. If you have selected the wrong type of license in the drop-down menu, you'll receive an error message. If you've entered a valid license key, a dialog will pop-up stating the device will restart. Upon the device restarting, your license should now be active.

A license type being selected A license being entered manually

Activating a License with a QR Code

On the "License" screen, select "Or scan QR code" to open the QR Reader app. Scan the QR code of the license you wish to activate. You can either scan the code from a device screen (such as a computer or laptop monitor) or print it out and scan that way. This will automatically populate the license type and license key, and you can proceed with activation from there.

The license management screen, including the middle option to activate via QR code

Deactivate License on Device

Go to "Settings > About > License". If you have a currently active license, instead of being prompted to select and active a license, you will have the option to select "Deactivate License". After confirming license deactivation, your device will restart.

A screen with instructions on deactivating a license and info on the existing license

Offline License Activation and Deactivation

Activation on Device

From the license activation screen, select offline activation. Enter the license key and select the license type. If the key entered is valid, a ls_activation.req is generated and saved in placed in your device's "/sdcard/Download" directory.

A screen prompting users to being offline activation

Using Magic Leap Hub or ADB, save the file from your on device to your desktop. On your computer, go to https://saas.licensespring.com/offline/, click "browse' and upload the .req file.

A webpage allowing users to upload their offline license key

You should see a message validating your key. You'll be prompted to download a licensing file. Download it and copy it to "/sdcard/Download" on your device.

On your Magic Leap 2, go to "Settings > About > License". Select "Activate Offline License". Your device should reboot and your license should be activated.

Deactivation on Device

After restarting copy the "ls_deactivation.req" from your device's "/sdcard/Download" folder to your desktop. On your computer, go to https://saas.licensespring.com/offline/, click "browse' and upload the .req file.

A webpage communicating that an offline license has been succesfully deactivated.

Note: It's essential that the deactivation file is uploaded to the server. If the file is not uploaded, any other keys generated using a new license key will NOT work for the device until the file is uploaded to the server. You will still be able to re-activate with the original license key.

Updating an Existing License

When updating to Magic Leap OS 1.2.0, you will note be able to use new license-bound features (multi-user support, etc) without updating your existing license.

Existing license was activated in Online mode

After updating your device's OS to ML OS 1.2.0, reboot the device - new features should now be enabled

Existing license was activated in Offline mode

After updating your device's OS to ML OS 1.2.0, return the license and reactivate it with the same key
Reboot your device - new features should now be enabled

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